Local business women, Heather Allen and Hayley Borthwick are preparing to open their new beauty salon and cosmetic clinic, The MediSpa, after the planned April launch was delayed due to the COVID-19 outbreak.
The owners of The Treatment Rooms and HiBrow Cosmetic Clinic, both established beauty businesses based in the Staffordshire village of Tutbury, have long enjoyed a close relationship.
Hayley Borthwick, owner of HiBrow Cosmetic Clinic explains: “I started The Treatment Rooms Beauty Spa in 2010. After Heather joined the business, it soon became apparent that she had a passion for the salon and our customers. At the same time, I began training in Advanced Facial Therapies and Skin Science, in the hope of opening a dedicated cosmetic clinic. The stars aligned and I left The Treatment Rooms in Heather’s capable hands, leaving me to focus on my new venture, HiBrow Cosmetic Clinic.”
Together, The Treatments Rooms and HiBrow Cosmetic Clinic have enjoyed a cumulative 16 years in business, winning an impressive ten industry awards along the way.
Heather Allen, owner of The Treatment Rooms, explains why the two businesses decided to join forces: “The MediSpa concept came from having a luxury space that offers the whole package of beauty, spa and aesthetics. Our focus has always been to create that spa experience in a local salon and we wanted to extend that further. Hayley and I recognised that for many clients, time in the salon is about so much more than the physical benefits of beauty or aesthetic treatments. Salon visits offer people a chance to indulge in some time-out or a relaxing setting to meet friends.”
The MediSpa will also feature resident nurse Harriet Paul who is an advanced aesthetics practitioner who has been working within HiBrow for several years and offers injectable treatments and Sarah Glennan (The White Room) who is a laser technician specialising in hair and thread vein removal.
The new Spa will be based at 14 High St, Tutbury. Boasting an impressive four floors, the beautiful Georgian building has undergone an intensive 12-week renovation. The new premises has also obtained an alcohol license for visitors who want to treat themselves to something from the ‘MediBar’.
Hayley says: “We are so thrilled with our new home. The beautiful building allows us to dedicate each floor to different aspects of our offering. Customers can now enjoy essential beauty treatments, a relaxing spa environment and a private aesthetics space all under one roof. The icing on the cake is the beautiful garden, which we have also given a complete makeover. It’s the perfect private oasis for customers to enjoy some time together or to unwind.”
In March both the salon and clinic temporarily shut their doors to do their bit to slow down the spread of COVID-19. The MediSpa was due to open on 1st April, however, this was unfortunately delayed due to the unprecedented lockdown restrictions.
Heather talks about how the united businesses have coped during the lockdown: “Like many small business owners, this period has been incredibly challenging, however, we have focused on how to continue providing value to our customers. To keep spirits high, we have provided online skin consultations, isolation facial packages and nail supply deliveries to clients.
The entire MediSpa team is prepared, ready and waiting to open our brand-new shiny doors for customers. Whilst our offering has, of course, been adapted to ensure the safety of our customers and staff by creating a robust COVID-19 Policy, we are eagerly awaiting the go-ahead from Boris Johnson to hopefully open on the 4th July.”
